It sounds like the upgrade might have introduced compatibility issues between the new version and your current components, especially given that it’s impacting user creation across all sites.
Here are a few suggestions that may help:
Check Admin Tools Pro Settings: Since you suspect Admin Tools Pro, double-check any settings related to user access, permissions, and IP logging. Sometimes updates can reset or modify settings unexpectedly.
PHP Version Compatibility: PHP 8.3.13 is quite new, and some extensions or components might not be fully compatible with it yet. Consider testing on a lower version (like PHP 8.2) to see if the issue persists.
Error Log Analysis: Look at the server error logs and any error logs within the components to pinpoint where the get ip() function is failing. This might give you more insights if a specific module or plugin is causing the issue.
Disable/Enable Components: Try temporarily disabling Admin Tools Pro to confirm if it’s the root cause. If that solves the problem, it could point to a compatibility issue that may need patching or an update.
Reinstall the Update: Sometimes reapplying the update resolves strange bugs, especially if any files didn’t copy correctly the first time.
If none of these resolve the issue, reaching out to the component developers with this info might be helpful—they may already be aware of this conflict and have a patch or workaround. Good luck!
Here are a few suggestions that may help:
Check Admin Tools Pro Settings: Since you suspect Admin Tools Pro, double-check any settings related to user access, permissions, and IP logging. Sometimes updates can reset or modify settings unexpectedly.
PHP Version Compatibility: PHP 8.3.13 is quite new, and some extensions or components might not be fully compatible with it yet. Consider testing on a lower version (like PHP 8.2) to see if the issue persists.
Error Log Analysis: Look at the server error logs and any error logs within the components to pinpoint where the get ip() function is failing. This might give you more insights if a specific module or plugin is causing the issue.
Disable/Enable Components: Try temporarily disabling Admin Tools Pro to confirm if it’s the root cause. If that solves the problem, it could point to a compatibility issue that may need patching or an update.
Reinstall the Update: Sometimes reapplying the update resolves strange bugs, especially if any files didn’t copy correctly the first time.
If none of these resolve the issue, reaching out to the component developers with this info might be helpful—they may already be aware of this conflict and have a patch or workaround. Good luck!
Statistics: Posted by Zubairsk — Wed Nov 06, 2024 9:29 am